Do you ship overseas?
The countries we can currently send to include the United States, the European Union, Russia, Singapore, Australia, New Zealand, Japan, and South Korea. Customers in other countries please consult online customer service.
We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Orders from the European Union will be shipped from European warehouses (Germany or Czech Republic) and will take 2-7 business days to arrive. US orders will be shipped from China, delivery may take 7-16 days.
What shipping carriers do you use?
We use multiple carriers for fulfillment including (4PX, DHL, and UPS). Unfortunately, we’re not able to control the shipping carrier used in any one shipment.
Will I receive tracking information?
We’ll send an email confirmation with tracking information when your order ships.